Returns & Exchanges

At Leading Door Suppliers, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your door isn't the perfect fit for your home, we offer a straightforward 30-day return policy for all standard-sized inventory.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Door

  Ensure the product is in its original, uninstalled condition and securely pack it in the original shipping crate to prevent damage during transit.

• 3.
  Schedule Pickup

  Once your request is approved, we will coordinate with our specialized freight carriers to schedule a convenient curbside pickup from your location.

• 4.
  Inspection and Refund

  After our warehouse team inspects the returned item for quality assurance, your refund will be processed to your original payment method within 7-10 business days.